Privacy Policy

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Privacy Policy for CastleTech Solutions

Effective Date: December 1, 2025 At CastleTech Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or opt in to our SMS services.

1. Information We Collect We may collect personal information that you voluntarily provide to us, including:

• Name and Email Address
• Phone Number (for SMS opt-in)
• Business Name and Job Title

2. SMS Messaging & Mobile Data If you opt in to receive SMS messages from CastleTech Solutions, we collect your mobile number and consent status.

• Purpose: We use this information solely to send you requested updates, alerts, or marketing communications.
• Compliance: We adhere to all 10DLC carrier guidelines.
• Opt-Out: You can cancel the SMS service at any time by texting "STOP" to 530-505-1999.
• Support: Text "HELP" for assistance or email us at contact@castlets.com.
• Rates: Message and data rates may apply. Message frequency varies.

3. Third-Party Sharing (SMS Protection) CastleTech Solutions does not sell, rent, or lease its customer lists to third parties.

• Non-Sharing Clause: Mobile information or text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
• Service Providers: We may share your data with trusted subcontractors (such as SMS gateway providers) strictly to facilitate our communications with you. These parties are prohibited from using your personal information except to provide these services to us.

4. Children’s Privacy (COPPA)Our website and services are not directed to children under the age of 13.

• No Collection: CastleTech Solutions does not knowingly collect or solicit personal information from anyone under the age of 13.
• Deletion Policy: In the event we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately.

5. Data Security We implement reasonable physical, technical, and administrative security measures to protect your information from unauthorized access, disclosure, or destruction.

6. Contact Us If you have questions about this policy or your data, please contact:
CastleTech Solutions

California
contact@castlets.com
530-505-1999

 Terms & Conditions 

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from CastleTech Solutions. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://policies.google.com. Message HELP for help. Reply STOP to any message to opt out.